Policy

Refund and Cancellation Policy

This page summarizes how DelSubtitle approaches subscriptions, credits, cancellations, and refund review.

Start Free Back to Home

Subscriptions and credits

DelSubtitle may offer subscriptions and credit-based usage for supported audio and video processing workflows. Credits are generally consumed based on task type, media duration, and processing usage.

Cancellation

Users can manage billing and subscription status from the billing area when available. Cancellation changes future access according to the plan terms shown during checkout.

Refund review

Refund eligibility depends on payment status, usage, processing results, and the applicable terms shown at purchase. Users should contact support with account email, invoice information, and a clear issue summary.