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Privacy Policy

This policy explains how DelSubtitle handles account information, uploaded media, generated outputs, technical logs, and billing-related data.

Information we process

Account details such as email address and authentication records.
Uploaded videos, audio files, subtitle files, and generated outputs.
Technical data such as IP address, browser type, device information, referral parameters, task history, and error logs.
Billing status, subscription identifiers, invoice records, and payment results needed to manage paid services.

How information is used

Information is used to provide media processing, authenticate users, deliver generated files, calculate credits, process payments, provide support, improve reliability, prevent abuse, and maintain security.

AI processing

Uploaded files are used to complete requested tasks such as subtitle removal, extraction, translation, proofreading, and burning. Private uploaded files are not used to train general AI models.

Data control

Users can manage generated resources inside their account and delete files when the product interface provides deletion controls.